FAQs - John R. Jeppson DDS
What can I anticipate happening during my initial visit?
During your first visit, our goal is to get to know you, clearly understand your dental health condition, and determine the best plan for any required treatments. So we'll spend time asking you questions and listening carefully to your answers. We'll also do a detailed charting of the health status of your teeth, gums, and related structures, and take any necessary xrays.
What about my children, at what age do they first see a dentist?
We're convinced that good dental health begins early. In fact, it's not too early to bring your child in for their first dental visit about 6 months after their primary teeth have erupted, or generally around their first birthday. First of all, this provides Dr. Jeppson with an opportunity to spot and prevent any potential oral health/dental problems; it also gives your child a positive, non-threatening dental office experience.
Do you accept my insurance plan?
Our practice accepts a wide variety of insurance plans. To determine if your plan is one of these, simply call our office and we'll be happy to research it for you. We're well-versed in the latest coverage trends, and are more than happy to discuss the particulars of your plan with you prior to any treatments you may undergo.
My child has had an accident and his/her tooth has been entirely knocked out. What do I do?
If your child's tooth is knocked out during office hours, but there is no imminent medical emergency such as uncontrolled bleeding, unconsciousness, or other bodily injury, please contact us immediately to see Dr. Jeppson as soon as possible. Simply describe the situation over the phone and our office staff will help you determine the safest and most appropriate plan of action.
What different payment options do you provide?
We accept cash, personal checks, Discover, Visa and Mastercard. Your insurance plan copayment and annual deductibles are due at the time of your visit.
What sterilization precautions do you take to ensure patient safety?
The strictest regimens of disinfection and sterilization are conducted to ensure the safety of each patient and the dental team. All operatory surfaces are disinfected with a tuberculocidal disinfectant which will kill all known viruses and bacterial spores. All instruments are autoclaved for total sterility for each use and tuberculosis spore strip testing is conducted weekly. The results are analyzed by an independent lab to ensure the autoclave unit is in a proper operating condition.
Disposable items are used whenever possible to allow for single patient - one time use items. Finally, our dental chairs have self contained water systems using bottled water. This allows us to regularly flush the lines with disinfectant to maintain the ADA's recommendations for dental unit water line cleanliness.
I'm a new patient and I know there is probably something I will have to fill out before I see the Doctor. Is there any way I can get copies of any forms that you need me to complete in advance?
We're happy to provide you with all the necessary new patient forms prior to your first appointment. Simply click the 'New Patient Information' link and choose the appropriate forms from the listing provided. From there, you can quickly print the forms you need. If you don't have Adobe Acrobat Reader, simply use the free download version we've provided for your convenience.